Frequently Asked Questions

Do you offer a guarantee? 
Absolutely! You're always protected by our industry best 60-Day Money-Back Guarantee, even on empty pouches. No questions asked.

How many servings are in a pouch? 
There are 40 servings (50g) in a 1 month supply pouch. We recommend 1/2 to 1 flat teaspoon per serving, depending on how strong you like it.

How long is delivery? 
Delivery usually takes between 1-2 business days. However, due to high demand it can sometimes take up to 5 business days.

How much is delivery? 
Free U.K. delivery on all orders. We will dispatch your order via Royal Mail tracked 48 hours.

How can I contact you? 
You can contact us as at: support@matchafuel.com and a member of our friendly customer support team will get back to you within 24 hours. 

Has Matcha Fuel been tested for radiation, heavy metals and other substances? 
Yes, every batch of Matcha Fuel is always tested for radiation, heavy metals and pesticides. We always go the extra mile to ensure our matcha is free of any negative substance.

How long does Matcha Fuel last for? 
You can store our matcha for up to 1 year, but we recommend using it within 6 months so it's fresh.

Does Matcha Fuel contain any additives or fillers? 
No it does not. Matcha Fuel is 100% all natural, and grown organically.

When should I use Matcha Fuel? 
We like to use Matcha Fuel in the morning for an energy boost, and in the afternoon to beat the 'afternoon slump'. Before going to the gym, or for a run is just as great!

What payment options do you accept? 
Visa, Mastercard and PayPal. All transfer of your payment information, including credit card handling is done through a secure server using the Secure Sockets Layer (SSL) Protocol.

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