This is my third pouch of Matcha and it really does everything it says on the tin!
Delivery is normally fantastic. However this time, I received an 'item dispatched' email on 21st August but the product didn't arrive. Customer service responded promptly to my query saying that the item wasn't actually dispatched until the 30th - 9 days late.
A tighter communication system and it would be 5 stars everytime!
My whisk broke making it difficult to mix up my matcha tea. I was sent a replacement very promptly. Many thanks 😎
An excellent piece of kit which has 2 speeds enabling a very smooth drink. I mix mine with a spoon of honey in Alpro almond flavoured (no suger) for an easy to drink, assisting a more relaxed night's sleep.
Amazing product much better than the Frother that have a coil I would highly recommend this product and its definitely value for money
fantastic little gadget. The perfect tool for matcha tea.
Ideal spoon for the amount needed. Robust spoon, well designed and worth every penny. Can’t fault this company!
I have received my spoon today and I've been surprised that is made out of metal not a plastic! It is well made and worth of its price. There won't be no more confusion of how much tea to use😉
The spoon is really helpful with serving size and makes sure that I don’t waste any of my matcha. The spoon itself is strong and sturdy and I know will last me a long time!
I've had some minor issues when knowing how much matcha to use, i'm very sensitive to caffeine so i need to know the exact measurements that i'm consuming daily. It was great when matcha fuel recommended me an exact amount, and even better when they came out with the exact measurement in a spoon! This really is the perfect amount for the nicest taste (not to weak or strong) and a great standard amount for a daily caffeine kick! Also i love a good quality utensil and this is certainly one that will last a lifetime of dishwashing! :)
I love all of the matcha products I have purchased from here and this spoon is no exception. Great quality and perfect for making my morning matcha latte!
I still have not received my order and it has been over 2 weeks ☹️
I have been using matcha fuel since March 2022 and been really happy with how it improves my energy however my latest order made on 8th November has still not arrived. I emailed customer support on 18th November and was told fresh supplies had been received and would be dispatched but it is now 1st December and I still haven’t received it and despite emailing customer support several times have received no further replies from them. A very disappointing level of service and frustratingly no phone number provided for customer support.
I can not rate this product enough, however I placed my second order on the 3rd, payment has been taken soon after yet I still haven’t received my matcha 2 weeks later!
This is really good quality and tastes smooth and not at all bitter. I feel more energetic for drinking it and the recipes are helpful. However I find the quantity of emails that I’m getting is rather extreme and it’s getting to the point where I’m put off purchasing more because I find it annoying to get so much communication from one brand.
Matcha fuel great , customer service and delivery not so great x